General Manager

This is a story about growing up but never getting old. 

Since day-one when our founder, Jimmy, opened his first Jimmy John’s sandwich shop, we’ve had the determination and badassery to settle for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and we’re not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let’s be honest, nobody can compete with the Rockstars of Jimmy John’s. 

Calling all Go-Getters.

As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members helping them understand what success looks like. In other words: let’s do whatever it takes to make kick-ass sandwiches for our customers.

To qualify for this rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application. 

This position is for a new Jimmy John's opening in Hickory, NC in the summer of 2026. The GM will work/train at the Denver, NC JJ's from the date of hire until the new store is complete. The GM will go through the JJ Certified Manager, which will involve 1 week of travel (location TBD; travel expenses paid).

The GM will work with ownership to recruit, hire and train all store team members, including 2 Assistant Managers. Team training may be conducted at the Denver, NC location prior to the Hickory store completion.

Let’s get this bread.

Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude. Perks include: 

• JJ Certified Manager Training
• ServSafe Manager Certification (if not already certified)
• Advancement Opportunities
• Employee Discounts*

Job purpose

To manage the location with integrity, honesty, and professionalism and to meet all performance goals set by the Franchisee. Have a sense of urgency to complete daily tasks with accuracy and maintain staffing within defined performance standards.

Duties and Responsibilities

• Be a role model to all team members
• Provide excellent customer service
• Adhere to Team Member Handbook Policies and Procedures
• Maintain and foster Company Culture
• Prep and make sandwiches
• Maintain store cleanliness
• Maintain Food Safety
• Maintain Workplace Safety
• Maintain Store and Equipment Safety
• Train team members, run shifts, scheduling
• Full Inventory control
• Recruiting and Marketing
• Train and develop staff
• Oversee P&L
• Work closely with Franchisee to meet performance metrics

Qualifications

• Must be 18+
• Must be a good coach to develop team
• Must be coachable
• Must have experience in dealing with customer and employee issues
• Must be energetic, enthusiastic, confident, and outgoing
• Must be computer proficient

Working conditions

Must be able to work in a moderately loud and fast-moving environment. Jimmy John’s stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives, and oven.

Physical requirements

Must be able to stand for the length of shift. Must be able to lift up to 30 lbs. Must be able to climb a ladder if needed.

Not sure if your experience aligns? We encourage you to apply. Sandwich lover or not, all backgrounds are welcome here. 

Each Jimmy John’s franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Jimmy John’s,” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John’s restaurant to which you are applying.

Jimmy John’s and its franchisees are equal opportunity employers.

*Subject to availability and eligibility requirements. 

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!